“Huntsville Utilities is working with TVA to match $100,000 with our corporate citizenry. We are creating a bill assistance program for customers that have found themselves unemployed due to the pandemic, said employee Joe Gehrdes.”
“Right now, you don’t have to worry about a service interruption because you can’t pay,” said Gehrdes.
“Your bill will still show the fees and penalties associated with nonpayment. You do not have to pay those at this time. You will not have to pay those at some later time. Those fees have been suspended. If you pay your bill in full that includes those penalties we will make sure those penalties get credited to your next bill,” said Gehrdes.
Bottom line, if you are experiencing tough times, you are encouraged to reach out to Huntsville Utilities. If you can pay your bills, you should.